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Hide Clutch 3
HIDE Clutch

Browse F.A.Q. Topics

Payment

  • Is my personal and credit card information safe on your website?
    Yes. We’ve taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server. In secure mode, your computer and our server send data back and forth in an encrypted format.
  • What is your privacy policy?
    We will never share your e-mail address or personal information with any third parties. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only.
  • Is ordering over the internet secure?
    Yes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your computer transmission and our server, so that only data to and from these sources can be valid.
  • What are my payment options?
    We accept Visa, MasterCard, American Express, Discover or PayPal.
  • Will my credit card be charged immediately?
    Yes, your credit card is charged upon completion of your order. When you enter your credit card information on the final review page, we’ll give you an order confirmation number. You will also immediately receive an e-mail confirming that your order has been received.

Products

  • Can you tell me when new products or special promotions are announced?
    Yes. Simply subscribe with us and you will be eligible to receive e-mail updates on new products, sales, events and other special announcements. You can also sign up to be a friend of BARE is on Facebook here.
  • Are there unique variations in each product?
    All items in our BARE Collections are consistent in form and materials used, however, every design option will be unique, distinct and different from handbags pictured on the website. The BARE Collections; as unique as you.

Returns & Exchanges

  • What is your return/exchange policy?
    BARE will gladly accept returns for an exchange or store credit. Due to the made-to-order nature of our products, we cannot offer refunds of any kind. We are always happy to work with you before you order to make sure you make the right choices. Please visit Delivery & Returns to learn more. 

Shipping

  • When will my order be shipped?
    If your order was placed Monday through Thursday it will be shipped 24 – 72 hours after the order is confirmed and payment is received. If your order is placed on Friday after 1:00pm MST, the order will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. If your product is on backorder, we will provide you with an estimated wait time and update you via email as soon as we ship the item.
  • What are your shipping fees?
    Our Shipping fees are based directly on Fedex and USPS rates calculated by the weight of the item(s) purchased and the destination zip code. Free Shipping Worldwide when you purchase an entire collection.